Award-Winning IT Services Backed by 25 Years of Experience – (604) 513-9428

Coleman Technologies Blog

Coleman Technologies Blog

We can give your organization comprehensive IT services and 24/7/365 live support for a predictable monthly fee. Stop stressing about technology, and start focusing on growing your business.

Tip of the Week: Simple Windows 10 Tips

Shake to Minimize

Sometimes when you are working in any Windows platform, you will have too many windows open and you just want everything out of your face except the thing you are currently viewing. Well in Windows 10 there is a cool little feature you can use to make that happen very quickly. Just take your mouse (or your finger if you have a touchscreen) and click-and-hold the title bar of the app you are working in and shake it back and forth. This will minimize all other open applications. To get them back, simply repeat the action.

Choose Folders on Start Menu

The start menu is extremely useful in Windows 10, but sometimes it can get cluttered. To choose which folders you want to see on your Start Menu go to Settings > Personalization > Start then click on the “Choose which folders appear on Start” link at the bottom of the screen. From there you can toggle the folders you want to see in your Start menu. 

Find the Original Control Panel

The settings options in Windows 10 are far and away easier to use, but if you are one of those people that likes working with tools they know, the old Control Panel is still available in Windows 10 as it is still the go-to option for customizing advanced options. The easiest way to access the control panel is by clicking on the Cortana icon on the taskbar and typing in “control panel”. It will give you immediate access to all user settings. 

Selectively Sync Folders with OneDrive

One of the best parts of using Windows 10 is the integration with OneDrive cloud storage. Windows 10’s OneDrive integration provides users a lot of flexibility. To sync folders with data stored in OneDrive, make sure OneDrive is running and right-click on the OneDrive icon in the notification area. Select Settings and then navigate to the Account tab. Under the Account tab you will see the option to “Choose folders”. Click on choose folders and you will see a list of the folders you have in OneDrive, select the ones that you would like access to through Windows 10 and select OK. Now you have access to this data through your File Explorer in Windows 10.

Customize Your Application Notifications

Having too many notifications is one of the most frustrating parts of modern technology. To keep from being bogged down with too many notifications, you can customize which notifications you see in Windows 10. To do so, click on Start > Settings > System > Notifications & action. Once there all you have to do is scroll down and select the notifications you want on, and which ones would be better served not notifying you.

Windows 10 has hundreds of options for any user to customize their experience. Check back next week when we provide some more advanced tips on how to best experience the OS.

Continue reading

Three Technology Trends We’ve Witnessed in 2019

Blockchain

Perhaps most famously associated with cryptocurrencies, there are various applications in business that blockchain can be of use in. Really, blockchain is of great use in any situation where a record of changes needs to be kept, as the blockchain creates a record of these changes each time a new block is added to the chain - hence the name.

Originally utilized primarily by the financial industries, the utility of the blockchain has expanded to be of considerable use to far more verticals, with no signs of slowing.

AI and Machine Learning

In the past few years, we’ve gone from fearing artificially intelligent machines like HAL 9000 to carrying around a relatively rudimentary version of the sentient computer in our pockets. While our current machines and devices are (thank goodness) far less capable than HAL, they are plenty capable of assisting business processes - largely thanks to machine learning.

Via AI, directed by machine learning, your solutions can carry out predetermined processes and make informed decisions based on the input they receive. As a result, your business can take care of some if its tasks automatically, leaving your team free to focus on other responsibilities.

AR and VR

While augmented reality and virtual reality have been largely associated with entertainment purposes, the business world has started to embrace them for numerous purposes, both in terms of their internal processes and their marketing efforts. Furthermore, with today’s youth being exposed to these kinds of interfaces, they will be more familiar with them when they reach working age (and will be able to use them more productively as a result).

Has your business begun to implement any of these technologies in its workflows - even the most basic varieties? Coleman Technologies can help you do more. Reach out to us at (604) 513-9428 to learn more!

Continue reading

Hack of Capital One Exposes Information on 100,000 Customers

Here’s what we know:

Capital One has admitted that the personally identifiable information (PII) of over 100 million American and Canadian credit applicants’ information has been exposed. The company did admit that no credit card account numbers or authentication credentials were compromised in the hack. They also go on to mention that in 99 percent of the files, social security numbers were not compromised. The largest category of information that was accessed were individual and small business credit applications that span from 2005 to 2019.

The perpetrator, Paige Thompson of Seattle, Washington, was a former software developer for Amazon Web Services (AWS), which took advantage of a firewall misconfiguration to gain access to the information, AWS confirmed Monday. The flaw came as a result of a setup error and not a flaw within the massively popular AWS.

The breach happened on March 22 to 23, 2019. Thompson was apprehended as a result of being reported to Capital One for storing incriminating evidence on her Github and Slack accounts. Capital One contacted the FBI on July 19, 2019 and after a short investigation, Thompson was arrested and indicted by the Western District of Washington.

The CEO of Capital One, Richard Fairbank released the following statement:

“While I am grateful that the perpetrator has been caught, I am deeply sorry for what has happened. I sincerely apologize for the understandable worry this incident must be causing those affected and I am committed to making it right.”

For a full report of the event, visit: https://www.capitalone.com/facts2019/

Capital One has said that it will inform you if you have been a victim of this massive attack, but if like many of us, too much is at stake to wait for the company to reach out to you, you can take some immediate steps to safeguard your personal information.

  • Check your accounts - Account monitoring and fraud detection should be a major part of any action you take to secure personal information.
  • Change passwords - One great way to at least feel more secure after a major hack like this is to immediately change your passwords.
  • Freeze your credit report - One option you can take to protect yourself is to freeze your credit report, this won’t let any credit reporting services check your credit, meaning if someone were to try to take money out in your name that the banks wouldn’t be able to authorize credit.
  • Avoid scams - A big part of keeping any data secure is to not give unauthorized parties access to it. That means avoiding phishing attacks and other scams.
  • Continued vigilance - Vigilance over your account information, your personally identifiable information, and your overall financial health is more important than ever. As mentioned above, credit monitoring and fraud detection services give users tools to combat unauthorized access.

Keeping yourself and your business secure online is more difficult than ever. To learn more about data security, subscribe to our blog.

Continue reading

Getting a New Computer? We Can Help, Part V

Deciding on a Brand

Brand can boil down to something as simple as user preference, but ultimately, all computer manufacturers--namely Dell, Asus, Lenovo, HP, Acer, and friends--have access to the same basic components and parts. It doesn’t start to get complicated until you reach the higher end of the spectrum, like with gaming rigs and video production.

Brand does, however, make a big difference in regard to laptops and all-in-one-devices. For example, HP and Microsoft have high-end graphic design all-in-one desktop computers. Microsoft, HP, and Lenovo have laptop options with the option for pen input from artists. Beyond this, we start talking about specialized hardware and devices meant to be used for certain tasks. In addition to reading a lot of reviews from big box stores, we recommend working with Coleman Technologies to help your business find the best specialized hardware.

Full-Size Desktop vs Compact Desktop

This has to do with the size of the desktop case. Full-size desktops are easier to upgrade and maintain, and they often cost less. Compact desktops are slim desktops, but they might have a limited capacity to upgrade. Smaller designs are easier to deploy for office workstations, whereas gaming PCs and video production machines require more space for hardware and cooling.

Read Reviews and Benchmarks

There are many sites out there that are invaluable for finding information on specific models of desktops and computer hardware. The Internet is full of reviews, but the most valuable might be some on the websites of stores you visit regularly. High-end systems will have more specific information mentioned in their reviews simply due to the fact that there are bigger nerds picking up these devices. You will want to pay attention to make sure you’re not spending more than you need to on desktop or laptop hardware.

Be Aware of Bloatware

Pre-configured desktops from certain brands can come with pre-installed software. It’s not always bad--a free trial of Microsoft Office might be just what you need--but often times, the pre-installed software can slow down your device. You’ll want to remove some of this software so you can continue to use your centralized antivirus and licenses for Office.

Eliminating Your Old PC

When you migrate your data to a new computer, you’ll need to take great care in wiping your old drives thoroughly. You should leave this task to the professionals, unless you plan on physically destroying the drives. Depending on your industry’s standard procedures and compliances, you may need to make sure it gets done professionally.

You also have several options for recycling your PC, but we always encourage users to not just throw their computer in the trash. Computers have many harmful elements in them that simply can’t be disposed of in the traditional sense. We also recommend against donating a PC that your business used previously without having it professionally wiped first. While it’s a nice gesture to donate something you don’t need anymore, it could put your business at risk.

Need Desktops for Your Office?

If you want to purchase desktops, it’s best to do so with the help of trained IT professionals who know how to configure, optimize, and license your devices to help your staff work as best they can. We can also help on the infrastructure and network side of things to make sure your office can accommodate growth. We also offer 24/7 monitoring and maintenance to keep your computers working properly. To learn more, reach out to us at (604) 513-9428.

Continue reading

Getting a New Computer? We Can Help, Part IV

The Number of Monitors

Do you have more than one monitor for your home PC? Most people don’t, which is why having a second one is all the more interesting once you get to a work environment where it’s practically necessary. Having more than one monitor can dramatically improve your productivity by spending less time moving applications around and having multiple applications open without needlessly complicating the screen.

Utilizing multiple monitors is so common these days that most desktops will support it right out of the box. You need to check to see if your desktop comes with two or more ports first, though. You’ll see several options for connecting displays to your computer, including the following:

  • VGA/DVI: These older connections consist of a plug with little pins that need to be connected and tightened with screws. Older monitors will use these connections, but most desktops will have at least one VGA port to ensure compatibility with these connections.
  • HDMI: HDMI is the type of connection used by flat-screen televisions, modern game consoles, and Blu-Ray players. As such, you can assume that it’s pretty standard these days.
  • DisplayPort: DisplayPort is similar to HDMI, as it’s another cable that can carry video and audio. DisplayPort will eventually become the standard, but for your purposes, you might as well consider HDMI and DisplayPort the same. The only reason not to is if you look into the finer details of these cables.

Budget desktops will require that users examine how many ports are available on the device. It would stink to get the wrong kind of monitor because you thought you had a port for that particular type. Some types will also require connectors or adapters, so be sure to do your due diligence before purchasing a monitor.

Integrated Video vs Dedicated Graphics

Integrated video simply means that your computer processes video and graphics from hardware that is built in on the motherboard rather than a dedicated graphics device, like a video card. Most office PCs don’t need dedicated graphics, but they are helpful for video editing and gaming. Of course, this is also where the price starts to increase. High-end graphic cards can cost anywhere between $500 to $1,500.

Most graphic card chipsets have multiple models, and with so many companies out there selling their own brands of hardware, purchasing a graphics card might seem a little intimidating. While you don’t have to worry about things like 3D rendering or video editing (unless you’re making a gaming or video editing rig), the graphics card that comes with your desktop’s hardware will likely be adequate.

Are You Purchasing Monitors for Your Desktop?

With so many options to consider, we want to outline some of the important specs you’ll need to focus on when looking for a monitor:

  • Resolution: The resolution of a monitor is how many pixels the monitor will display. Most desktop monitors display at a 16:9 display ratio, or “widescreen.” This is the current standard, though there are other ultra-wide monitors that utilize either HD, FULL HD, Ultra HD, or 4K to break the mold.
    • HD: In a bizarre twist of fate, HD is actually the low-end of the spectrum, displaying its best on small screens. This resolution tends to be known as 720p, and it’s the go-to display for budget laptops.
    • FHD: Full HD is known as 1080p, and it’s the most common resolution you’ll see. It’s the one that you should focus on finding whenever possible.
    • UHD: Ultra HD is a pixel resolution of 3,840 x 2,160. This might not be available on low-end desktops without dedicated graphics cards, or at least integrated video that supports higher resolutions--particularly if you’re using multiple monitors.
    • 4K: 4K is technically a higher resolution that UHD, though some people think that it’s roughly the same thing. These displays are much more expensive than the average office needs, and they are only particularly useful for high-end gaming, video production, graphic design, or other visual tasks. Budget hardware often times won’t even support 4K, although this is a trend that is slowly being broken down.
  • Refresh Rate: The refresh rate is measured in milliseconds. This is a statistic that measures the speed that your monitor can update its image. High refresh rates give the impression that the time between you moving or clicking the mouse and the time it takes for the computer to register the movement is delayed. This was a much bigger problem in the past but suffice to say that it’s not as big of an issue in today’s environment, unless you are a gamer.

Coleman Technologies can help you determine the best options for your display needs. To learn more, reach out to us at (604) 513-9428.

Continue reading

About Coleman Technologies

Coleman Technologies has been serving the British Columbia area since 1999, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

get a free quote

Recent News

If you didn’t know Windows can save a list of the text and images you copy, I feel for you—you’ve missed out on a simple trick that could’ve saved you a lot of time. But don’t worry, it’s easy to set up, and I’ll show you how.

Contact Us

20178 96 Avenue, C400
Langley, British Columbia V1M 0B2

Mon to Fri 7:00am to 5:00pm

support@coleman.biz

(604) 513-9428

Coleman Technologies Awards & Memberships

Image
Image
Image