When it comes to running a successful business, customer confidence is everything. It can make or break your business’ reputation. If you’re too reckless with your customers, why would anyone else be willing to sign on with you? Thankfully, there are plenty of ways you can build customer confidence, and technology plays a pivotal role in many of them. Today, we want to explore how you can build customer confidence through the use of business technology solutions.

Software plays a major role in business, regardless of what type of business you run. Whether you use a CRM, a point-of-sale system, or your software profile is a little more complicated, you need to understand a few things about modern software in order to get the most out of it. Let’s take a look at three things you need to know about modern software. 

One of the best things about the move towards streaming in media is that since people love watching real-life stories, studios have committed to creating documentary content that provides interesting perspectives. Many people don’t have a comprehensive understanding of technology, especially as it relates to real-world situations, so dramatized documentaries can be a good source of information. Today, we’re going to go through three riveting technology documentaries that are available on streaming services.

Believe it or not, if you were to rank your business’ greatest threats, risk factors, and vulnerabilities, your users would most likely belong somewhere toward the top. Human error is a big challenge to your security simply because cybercriminals understand that your employees are, in fact, human and will, in fact, make mistakes.

Let’s explore how cyberattacks exploit this tendency and how you can better protect your business from the ramifications.

One of the first lines of defense against unauthorized access is the creation of a robust password. By now you understand that not all passwords are created equal, however. Here are five indispensable tips to keep your accounts secure.

Cybersecurity is crucial for everyone to focus on, both in the professional environment and in their personal lives. That’s why I wanted to put together a list of cybersecurity practices you should encourage your team to follow when they aren’t in the office or working remotely, when their time is theirs. 

Nowadays, it is crucial that you make security a top priority. With the right approach, it not only saves you massive headaches, but also a considerable amount of capital—particularly if you leverage the appropriate solutions for SMBs. As a managed service provider, we can ensure that you implement the appropriate IT solutions to maximize the return on your security investment.

Picture this scenario: while going about your daily routine, an email lands in your inbox, purportedly from a cybersecurity company. The alarming claim is that you've become the target of a hacking attack. Despite lacking IT expertise and being unfamiliar with your security agency's protocols, you trust the message and promptly respond. Little do you know, the email is a cleverly disguised cyberthreat, and you find yourself ensnared in their trap.

Your business' IT security effectiveness relies heavily on how well your technology works. With this in mind, educating your staff on their responsibility to safeguard your business’ digital assets is important. Let’s explore the key priorities businesses need to consider to establish a robust security training platform that works to protect those assets.

SMBs tend to rely on their longstanding clients to bring in the majority of their revenue, so what happens when clients suddenly cannot trust your business’ reputation? Look no further than if you were to suffer from a cyberattack for an answer. It turns out that being careless with your clients’ data is one of the best ways to sink your reputation.

All it takes is one oversight to potentially undo any benefits your cybersecurity protections and other best practices may deliver. For instance, even if you have things like multifactor authentication in place, a phishing scam or even some malware varieties could potentially give an attacker access to your email… and all the data your messages contain, just sitting in your inbox.

Maintaining data security is an important consideration, and most people try to do what they must to secure their personal data. They verify emails; they roll out antivirus and antimalware; they take vigilant steps to avoid the myriad of threats and active attacks we all deal with from one day to the next. 

In this blog, we do our best to give people the knowledge they need to protect themselves and their organizations while operating online. With all the digital tools that we all have come to rely on, it’s important to understand the result of a data breach on organizations and their customers. In today’s blog, we go through six of the most devastating data breaches that happened in 2023. 

A New Year can be about self-improvement. Most of us make lofty goals to spend more time at the gym, or to stop sneaking spoonfuls of uncooked Pillsbury Cookie Dough right out of the tube from the back of the fridge at four in the morning. Some of us accomplish our goals, and some of us have gotten really good at hiding that Pillsbury Cookie Dough wrapper in the bottom of the trash so nobody realizes it’s gone. All joking aside, it feels good to make accomplishments, and I truly hope that anything you set your mind to is able to happen for you.

If you are looking for an easy resolution that will help you sleep better at night and is extremely easy to maintain, I’d highly suggest that you prioritize your own personal cybersecurity in 2024.

It will take a little effort, but trust me, it will save you a lot of headache down the road.

We often advise people to steer clear of clicking on suspicious links, but distinguishing between a legitimate URL and a dubious one has become increasingly challenging. Not only have malicious tactics evolved to the point where everyone has to stay on top of their game to not be fooled, these threats are almost pervasive so they are coming at people from all types of directions. We thought we would focus on a single punctuation mark that can make all the difference in whether a link is legitimately safe or potentially dangerous.

2023 was definitely the year that AI became a household name. We’ve barely seen what artificial intelligence is capable of, and while industries are still coming up with more ways to use the technology, we’ve already seen countless examples of how people want to take advantage of AI for less savory purposes. 2024 is already shaping up to be the year that businesses need to protect themselves from AI-generated cybersecurity threats. Let’s take a look at everything you need to know as a business owner.

While most of us know that Santa Claus lives at the North Pole, fewer know that he’s specifically built his big, rambling castle in the Laughing Valley. It is there that he and his workforce, the elves, sprites, pixies, and fairies that help him make his toys all live, all working hard to give the children of the world their presents each year.

Of course, as magical as Santa and his team may be, it isn’t unheard of for them to need a little help every once in a while.

I hate to be the bearer of bad news, but when it comes to cybersecurity threats it’s kind of hard not to be. I used to look at it from two sides; one side is fascinated at the innovation and intensely brutal ways that high-end cyberattacks work, and the other side of me loses sleep at night worrying about these risks affecting our clients, prospects, and even my own business. This one particular classification of cyberattack, however, takes the cake for being especially frightening.

I was talking to some colleagues the other day about cybersecurity and its relationship with modern everyday scams, like phone scams and similar things. In my opinion, it’s worth bundling these two topics together, and we found some interesting statistics that we’d like to share.

Every organization has a lot of things that could go wrong in the course of doing business. They can run into supply chain issues, employee turnover and poor performance, natural disasters interrupting your “business as usual”, but one of the most unassuming, yet worrisome threats to your business is the cyberattack. This month, we go into a few ways cyberattacks threaten your business and how they play out to give you an idea of how to prepare.