Coleman Technologies Blog

Security can be challenging, even when you have the requisite protections in place. Passwords are too easy to forget, and a fob or token can be misplaced. One thing that’s a lot harder to forget or lose, however: your fingerprint.

Why not take advantage of what you and your entire team inherently possess to help protect your business? Let’s dive into how biometrics—who you are—is quickly overtaking “what you know.”  

Step into a typical office in 1996, and you’d be greeted by a specific symphony: the mechanical clack-clack of keys, the constant hum of cooling fans, and the iconic, high-pitched screech of a 28.8k modem fighting for a connection.

Let’s fire up the time machine and look back at the technology of thirty years ago.

We’ve all been there: the Wi-Fi drops during a high-stakes meeting, or the TV remote ignores your commands for the tenth time. In a moment of pure frustration, you give the device a love tap, and—as if by magic—it starts working again.

Whether you call it percussive maintenance or just asserting dominance, that physical jab feels like a victory. While that slap might provide a temporary fix, you’re actually playing a high-stakes game of planned obsolescence.

Quantifying the impact of AI on employment is notoriously difficult because technology rarely replaces a job in its entirety. Instead, it tends to disassemble a role into its component tasks. While AI is exceptionally efficient at handling repetitive, data-heavy, or predictable processes, it struggles with the high-level reasoning and interpersonal nuances that define many professions.

We’ve seen our fair share of convenience vs. security trade-offs, but few consumer devices sit at the center of that Venn diagram quite like the Ring camera. To the average user, it’s a doorbell that significantly reduces package thieves. To those of us that work with technology, it’s a sophisticated Internet of Things (IoT) sensor with a direct, persistent uplink to one of the world’s largest cloud infrastructures.

You've heard the grumbling, seen the memes, and probably even felt it yourself: that vague, all-powerful entity known as the algorithm. It's blamed for everything from political polarization to your inexplicable obsession with people eating military rations. What exactly is it, and what digital giants are pulling its strings?

You invested in technology to support your business, spending time and money to acquire and implement it. What happens if that technology turns out to be a lemon… a high-priced item that’s ultimately a dud, or at the very least doesn’t mesh with your future plans?

This is often the result when tech is purchased to fix a short-term issue without a long-term strategy, and ultimately means that the purchaser loses money and productivity due to incompatibility issues. Alternatively, planning a strategic roadmap for your IT to follow helps ensure your investments actually advance your business’ future.

How much control do you really have over your IT assets? Oftentimes, businesses will consider other priorities, like sales, operations, and customer service, before they focus on IT systems and resources. The problem with this is that it creates a significant burden for your business, both in terms of the hidden financial drains and serious security vulnerabilities that undermine your business’ stability.

Technology works wonders for business, but it also enables other organizations, like law enforcement. We aren’t here to argue ethics, but we would like to touch on some of the technology that certain agencies are using in the execution of their jobs. Specifically, we want to highlight the issues involving the very sophisticated AI and data-mining platforms, such as those developed by Palantir.

Here's a horrifying thought: Imagine your beautiful office has 50 hardworking employees... but only one tiny, single-stall bathroom. It's chaos. There's a line down the hall, all day. Productivity grinds to a halt. It's a classic bottleneck, and it’s completely unnecessary.

Here's the hard truth: This is exactly what’s happening to your business’ data right now. You’re paying your ISP for a super-fast Internet connection, but you’re forcing all that crucial business data through a flimsy, $50 consumer-grade router; you’re going to find out it’s not up for the job.

Have you ever considered investing in smart technology for your office? We’re talking, of course, about the smart appliances, lights, thermostats, and so on, all of which make your office feel like you stepped into a sci-fi movie. As IT experts, it would be wrong for us to let you implement all these shiny new solutions without considering the security implications.

Our question to you is this: are you willing to leave glaring security weaknesses in your infrastructure for the sake of being considered “high-tech?” We hope the answer is an emphatic “no.”

Cryptocurrency has brought about innovative new technology for use in the business world, but it’s also created more headaches, primarily due to ransomware. With ransomware, a malicious entity can lock down your computer files and demand a cryptocurrency ransom in exchange for your data’s safe return. So, why is cryptocurrency the chosen currency for these kinds of transactions?

Let me ask you something: how well does your current IT support function?

If your first instinct is to say something vaguely positive, like “good” or “fine,” you’re probably missing out on significant benefits that could come from a more immersive and fleshed-out service delivery, rather than a stopgap meant to preserve the status quo. If your provider has never asked you about the future and your goals for it, it may be time to seek what else is out there.

A significant and growing number of small businesses are either actively using AI tools or exploring their potential, motivated by the promise of increased efficiency, cost savings, and gaining a competitive edge.

It's an exciting movement, proving that AI isn't just for huge mega corporations. Small businesses are using AI for everything from generating marketing content and handling customer service inquiries with chatbots to analyzing customer data and automating back-office tasks. The goal is to compete faster and smarter.

It’s easy to skimp here and there when you run a business. After all, it isn’t cheap, and you have to make difficult decisions every day for where you’re prioritizing your spending. One area where you can’t scrimp on a substandard investment is your technology; especially an old computer that has broken down over and over again. If you’re not careful, that broken computer could be holding you back and costing you profit.

How does your business use virtualization? We guarantee you that at least part of your infrastructure is virtualized to some degree, even if you don’t realize it. From hardware infrastructure to your desktop infrastructure, there are plenty of options for how your business can leverage virtualization for considerable impact.

In the movie Moneyball, Billy Beane and the Oakland A's changed baseball forever. Faced with a tiny budget in the early 2000s, Beane ignored traditional scouting and used data to find talented, undervalued players. This sabermetrics approach allowed a small-market team to consistently beat rivals with much bigger budgets, proving that data, not just money, can lead to success.

Today, those same principles apply to every business. In a competitive world, companies of all sizes and industries can use data to make smarter decisions, optimize resources, and build a stronger business for less.

If you want your devices to keep running smoothly, including utility and security, you need to ensure they are updated. Updates sometimes cause problems beyond what they solve, however. What looks like a routine patch or update could impact your important applications, and if you’re not careful, you could potentially cause a downtime scenario simply by being proactive with your updates.

Does your business really still use that old fax machine? Chances are, it’s just taking up space and costing your business valuable time, money, and resources that would be better spent elsewhere. Let’s look at how a fax machine can actively hold your business back, both in terms of operations and budget.

The more you’ve invested in anything, the more critical it feels for you to get a return on that investment. So, what happens if you keep pouring money into these efforts in the hope that it will eventually work out in your favor?

These kinds of skewed choices come about thanks to the sunk cost fallacy—the tendency human beings have to be swayed toward illogical decisions based on what we’ve already spent. 

Let’s discuss how to avoid this in your business by working through the logic, free of the emotional context that the sunk cost fallacy introduces.