Coleman Technologies Blog

Coleman Technologies Blog

We can give your organization comprehensive IT services and 24/7/365 live support for a predictable monthly fee. Stop stressing about technology, and start focusing on growing your business.

Is Unregulated AI Development Starting a “Race to the Bottom”?

race-to-bottom

Artificial intelligence is the latest IT buzzword that everyone seems to focus on and it’s because it is a big deal. Advances in computing have created an environment where developers can create software that effectively learns. Unfortunately, due to the nature of AI regulation; or, the complete lack of it, there are some who are concerned that the technology—which could be a revolutionary tool for the improvement of human societies—is being degraded.

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The Dark Side of AI

GoodBadAI

Artificial intelligence, or AI, has upended the way that we discuss technology in business, society, and individual everyday life. While we mostly focus on the benefits of the technology, there are many downsides to consider as well. That’s what we’d like to discuss today; how AI has a dark side to it that potentially requires regulation.

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Is Your Smartphone Smart Enough?

Smartphones

For the longest time, smartphone manufacturers looked to develop devices that came with unique features in all different manners of form factors. Nowadays, however, there are very few phone manufacturers and those that are left have pretty much decided, for now, what the smartphone would look like. Even the ones that fold in half look and function pretty much the same. In this week’s blog, we will take a look at the declining innovation in the smartphone market and why it may not be a bad thing.

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An Ongoing Legal Battle Could Determine the Future of AI Used in Art

An Ongoing Legal Battle Could Determine the Future of AI Used in Art

You might remember the buzz when Josh Allen, a digital artist, won first place at the 2022 Colorado State Fair for his digital artwork called "Théâtre D'opéra Spatial." The catch? He created the image using AI. Now, he’s in a fight with the Copyright Office to prove that his work deserves copyright protection.

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Managing Health Technology Has Its Challenges

Managing Health Technology Has Its Challenges

As technology continues to gain prominence in healthcare, it plays an increasingly vital role. Advancements in technology have allowed the healthcare industry to stabilize costs, improve access, and personalize care delivery—objectives that were challenging in the past. These benefits come with a potential downside: data privacy issues, which are becoming more concerning as technology advances.

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How Does the Google Search Engine Work?

How Does the Google Search Engine Work?

Google Search is a cornerstone of the internet, used by billions of people daily to find information quickly and efficiently. But have you ever wondered what happens behind the scenes when you type a query into Google and hit "search"? Let's dive into the intricate process that powers the world's most popular search engine.

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Big Tech is Bigger Than You Realize

Big Tech is Bigger Than You Realize

As technology seeps into every part of everyday life, the market for technology has exploded. This has led to technology companies growing to be massive and seemingly uncontrollable entities. Let’s take a look at big tech and its effect on society. 

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The NFL Has Seen a Significant Technical Leap Forward in Recent Years

The NFL Has Seen a Significant Technical Leap Forward in Recent Years

Did you watch the big game this year? Chances are that if you did, you got to witness all of the spectacles that the event had to offer, including a lot of technology that enriched the experience, whether you realize it or not. The National Football League has implemented emerging technologies that have helped solve persistent challenges over the years. Let’s explore some of these technologies.

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Smartphones Are Great, As Long as You Avoid These Negative Side Effects

Smartphones Are Great, As Long as You Avoid These Negative Side Effects

For all the good smartphones have brought about, some serious problems have arisen regarding their widespread use. In fact, they can be attributed to a lot of the damaging mental health side effects that people around the world are battling daily. Here are some of them.

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A Kidnapped Santa Claus Isn’t a Huge Deal with the Right Help

A Kidnapped Santa Claus Isn’t a Huge Deal with the Right Help

While most of us know that Santa Claus lives at the North Pole, fewer know that he’s specifically built his big, rambling castle in the Laughing Valley. It is there that he and his workforce, the elves, sprites, pixies, and fairies that help him make his toys all live, all working hard to give the children of the world their presents each year.

Of course, as magical as Santa and his team may be, it isn’t unheard of for them to need a little help every once in a while.

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Even Basic Business Software Can Be Used to Make Art

Even Basic Business Software Can Be Used to Make Art

What is art? It’s not an easy question to answer, especially with new techniques and mediums being developed all the time. By definition, art can be basically summed up as the creative expression of an individual through some medium.

For Japanese artist Tatsuo Horiuchi, that medium is one that is familiar to those in and out of the art world.

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Your (Far From Comprehensive) Guide to Google’s Secrets and Easter Eggs

Your (Far From Comprehensive) Guide to Google’s Secrets and Easter Eggs

Since its domain was first registered on September 15, 1997, Google has exploded from a relatively simple search engine to the massive assortment of platforms and services that fall under the Alphabet umbrella. That being said, most people tend to think of very specific aspects of Google’s Search function… like the amusing Easter Eggs that the platform has become somewhat famous for.

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3 Cool Technology-Related TV Shows

3 Cool Technology-Related TV Shows

The use of technology is one of the things that brings most people together. For the past couple of decades people have depended more and more on technology as a way to manage their lives, socialize, and get the goods and services they choose to purchase. This has led to the development of a lot of solid technology-related television shows. In this week’s blog, we thought we would take a look at three shows that cover multiple genres that are solid viewing for the technology enthusiast. 

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Did You Mean to Type “LOL”? This Device Will Know If You Meant It!

Did You Mean to Type “LOL”? This Device Will Know If You Meant It!

Whether or not you believe acronyms are an acceptable form of speech, some people might use them habitually or instinctively even for business communications. Of course, they don’t have much place in this context, but habits are hard to break. To address this issue, one innovative thinker has created a tool that can help determine if the acronym “LOL” is sincere or not.

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An AI-Generated Piece of Art Has Created Quite the Controversy

An AI-Generated Piece of Art Has Created Quite the Controversy

It is a legitimate question whether something is actually art if it isn’t created by a human being. That’s before you are exposed to it, however. In fact, an AI created a piece of art that was crowned the winner at the Colorado State Fair. Let’s take a look at AI art in the context of this competition.

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Net Neutrality and the Digital Future

In the United States, the political atmosphere in 2020 was extremely testy and one element that we typically keep our eyes on is the net neutrality rules that seem to change every few years or so. Today, we thought we’d revisit the issue and tell you what to expect over the first few months of the new administration.

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Even Santa’s Workshop Can Benefit from Managed Services

Taking a sip of cocoa, Trinket leaned back from his computer and let out a long sigh. Here it was, barely after 9:00 in the morning, and his agenda was already impossibly full. Around him, Santa’s Workshop was in full swing, the other elves frantically working to ensure that all the deliveries were prepped for the Boss before the big day came. 

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Don’t Forget to Add These Handy Home-Office Gadgets to Your Shopping List!

Power

To start, let’s go to perhaps the most basic need of any technology user: the energy required to keep their devices on in the first place. Let’s not split hairs—the average home office setup might not have sufficient outlets available for all the devices that need to be powered.

If this applies to you, you may appreciate someone giving you a nice surge protector to help expand the number of available outlets you have while simultaneously protecting the devices you plug in.

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Social Media is Being Scrutinized

To start, let’s go back a few years. In the aftermath of the 2016 Presidential election, another major social media company, Facebook, was under fire for allowing foreign companies to influence the outcome of the election through insite advertising. Google and Twitter were also caught up in the mess, but the scrutiny Facebook saw during the ordeal, well...really hasn’t gone away. 

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Business Continuity Includes Preparing for Death

We talk about Business Continuity a lot. Usually when we discuss it, we’re talking about backing up your data or having a plan in place to bounce back after a major disaster were to happen.

For example, if a fire were to take out your server room, what steps have you taken to prepare for it, and how quickly can you be back up and running?

The answer should be something like this:
We have our data backed up to an internal device in the server room. We can always rely on that, provided that the backup device remains operational. In the event that the backup device suffers from the disaster, we also back up our data in the cloud. The restore is a little more complicated, but we can manage for a few days from the cloud-based backup while new infrastructure is installed onsite.

That’s a really solid answer, and that is something that we specialize in helping British Columbia businesses achieve. However, that’s your backup strategy. That’s just a small part of your overall business continuity. That data backup is a real lifesaver when it comes to a physical disaster, but what happens when the disaster is a loss of life, or incapacitation, or even just a key individual suddenly walking out the door?

Let’s Look at a Scenario

Let’s say Bob is the business owner. He makes all of the decisions, he signs the contracts, he pays the bills. If Bob gets sick or suffers a stroke and becomes incapacitated, who takes over until he recovers? If Bob’s son works for the company, does the son have legal authority to take over?

We’re covering a lot of ground here, but technically, only the courts can intercede and make these types of decisions if it isn’t properly prepared for. You might run into a scenario where the court will choose someone to run the business temporarily while it is decided what to do next. This process can be slow, and the outcome might not be ideal.

If Bob establishes an Estate Plan, he can pick a successor to have legal authority to run the business. The Estate Plan should include a Revocable Living Trust and Powers of Attorney.

Let’s take a moment here to admit that we are not lawyers, and not offering professional legal advice, and that you should consult your lawyer before making any legal decisions. 

On top of all of this, you’ll want the family of the incapacitated business owner to maintain its lifestyle while keeping the business chugging along.

Business Continuity is About Smooth Recovery

Just like how we always recommend a backup device that can restore data quickly without a lot of overhead, the rest of your business continuity plan should cover a broad enough range of emergencies to enable the business to stay afloat during the toughest tides.

That plan should include taking a significant person or role out of the loop and continuing to operate normally. That may require thorough documentation and training for other capable employees before something bad happens.

Does your business continuity plan, or Emergency Action Plan (EAP) clearly cover this? If you would like to have a deeper conversation about business continuity, please reach out to us at Coleman Technologies to set up a call.

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About Coleman Technologies

Coleman Technologies has been serving the British Columbia area since 1999, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

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Business technology can sometimes seem like a hedonic treadmill: you maintain a baseline level of operation with your IT, but it will inevitably fail, leaving you in the tough situation of having to replace it. Today, we want to help you get ahead of...

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