Coleman Technologies Blog

Coleman Technologies Blog

We can give your organization comprehensive IT services and 24/7/365 live support for a predictable monthly fee. Stop stressing about technology, and start focusing on growing your business.

Suggestions to Enhance Your Business Continuity

A Little Background 

One of the biggest risks a business owner needs to address is what needs to happen if there is a situation where their business is disrupted. There has to be a series of actions taken that will allow for a thorough assessment of the situation and a return to productivity. These tasks don’t just solve the problems surrounding an issue, they are a strategy to ensure operational resilience.

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Tip of the Week: Three Ways to Improve Remote Meetings

Give Your Team Members Some Responsibilities

An in-person meeting and a meeting through a conferencing solution can admittedly have two very different feelings to the participants. The kind of participation that comes somewhat naturally in an in-person meeting can suddenly feel entirely foreign, the visual context cues that would normally drive the conversation stripped away using technology. As a result, awkward pauses and missed line items abound. This can easily lead to people increasingly talking out of turn, while others will remain silent. One way to help mitigate this is by distributing an agenda with assigned segments beforehand. That way, each team member will be responsible for some facet of the meeting, with the bonus of being able to prepare ahead of time to increase the meeting’s benefit.

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Data Services Can Be a Big Part of Your Business

Recently, as technology has been implemented, and its price has dropped, small businesses are now beginning to use “big data” to improve the way their business functions. Data services are just that, services that involve the structuring and securing of data. Let’s take a look at a couple that are changing the face of business.

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Windows 7 Should Be Long Gone

When we say that some businesses are using Windows 7, what we really mean is that with a remarkable market share that still sits around 23 percent, a lot of businesses have chosen not to upgrade to Windows 10, Microsoft’s latest OS. In fact, as of January, when Microsoft officially did away with support for Windows 7, nearly half (47 percent) of SMBs were still utilizing it. It’s not a good scene. Let’s take a look at why so many haven’t moved off of Windows 7.

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Cybersecurity Needs to Shift for Businesses to Survive

The Changes We’ve Witnessed

For such an… eventful… year, it started off with little anticipation of the events to come. Businesses had ample time to plan their 2020 technology budgets, but most (if not all) of these budgets were postponed (if not thrown out the proverbial window) with the spread of COVID-19.

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Create a Comprehensive Mobile Policy

Mobile Security

Network security is a major point of emphasis for most businesses that rely on their IT. As a result, mobile security should work in concert with your network security rules. Here are a couple of guidelines you will want to include to ensure that your mobile platform stays secure:

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Tip of the Week: Specifying Your Google Queries

Improving Your Google Queries

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If you want to tell Google to omit certain potential results from your search, you can use the hyphen/subtraction mark to define what you don’t want considered.

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How to Set the Tone for Workplace Collaboration

Let’s review what true collaboration is, and how you can lead your company towards more collaborative behaviors in your day-to-day undertakings.

Teamwork and Collaboration Aren’t the Same Thing

First, it is important that we define the difference between these two seemingly synonymous terms. While it is possible to work as a team without collaborating, collaboration requires some element of teamwork to be present.

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COVID-19 Vaccine Attacks Teach an Important Cybersecurity Lesson

The Cozy Bear Threat

According to the National Cyber Security Centre, a government security organization based in the United Kingdom, a hacking group known as “APT29” (also referred to as “the Dukes” or “Cozy Bear”) has actively targeted the research centers conducting research into developing a COVID-19 vaccine. These claims have been supported by both the United States’ National Security Agency and Canada’s Communications Security Establishment.

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How to Host a Hamilton Party Online

On July 3rd, the Tony-winning Broadway musical was released on Disney+, meaning that history buffs and theater nerds alike don’t have to Wait for It. Even better, you can now watch Hamilton with all your friends. We Know, it’s pretty cool, especially since you don’t all need to be In the Room Where it Happens. Let’s go over how you can arrange that in this song-title-pun-filled blog.

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What’s the Best Way to Secure Your Mobile Device?

Why Mobile Security is So Important in the First Place

Consider the capabilities of our mobile devices today, as compared to those that were considered high-end before Apple premiered the iPhone in 2007 (Not to discredit all the classic PDA/smartphones that came before the iPhone, like the Palm Trio, the Blackberry, and the line of super cool HTC Windows phones, but general consensus feels that the big shift in mobile computing really started with Apple). The difference is staggering. While those devices that are affectionately referred to as “dumb phones” certainly can contain sensitive data, it is effectively nothing compared to what a smartphone can access.

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Nope, You Haven’t Been Hacked By Google and Apple’s COVID-19 App

There’s been a consistent pattern that has emerged with popular software applications: a major update or other change is made, and uproar on social media ensues.

Just look at what happened when the Android platform’s Facebook application began requesting access to the user’s smartphone camera several years ago now. While this was required so that Facebook’s newly released native photo-taking capabilities could be embraced, there was still a lot said about it on social media.

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Tip of the Week: Warning Signs of a Mobile Malware Infection

Excessive Permissions

Data security is a priority for many people, but even amongst them, mobile applications often aren’t even considered a potential threat to their data. While you should ever only download applications from an official application store, some attacks can potentially slip through the vetting process to be distributed via these means. Therefore, it is important to carefully consider every application you have installed and the permissions that each one demands. If these permissions seem excessive for the application’s needs, reconsider if the app is necessary to use (chances are, it isn’t). This helps protect you against the tactic that many cybercriminals use: getting a harmless app to the store, and then turning it malicious with an update once it is downloaded.

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It’s Time to Audit Your IT

Making the Most of What You Have

As states have mandated that businesses either close or move operations offsite for the well-being of their employees and clients, many people seem to have been caught off-guard by the duration of these orders. As a result, many businesses have since shifted from a “shut down and wait it out” strategy to trying to do whatever they can—which, for many, is implementing a remote workforce.

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Improve Your Business With These Documentation Practices

What Should My Documentation Include?

Basically, your documentation should be a complete inventory of all the technology you have, first divided between your hardware and software solutions.

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Managed Services is Healthcare for Your IT

When most people think about IT, their thoughts turn to the phone calls they make to tech support that usually take forever and feel like they do little to move the recovery process along, or they think about the technician who comes in to repair something onsite, making a huge mess and causing a distraction. Naturally, this has made many business owners and users loath to call in IT services, preferring to make do as best they can with what they have. Neglecting IT-related problems, just like neglecting signs of malaise, can exacerbate problems substantially.

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Tip of the Week: Useful Excel Shortcuts

Quick and Easy Tables

Let’s face it—a spreadsheet full of points and figures isn’t the most comprehensive way to view your data. It is far better to instead format that data into a table, as you can then reorganize it and filter it as needed. Once your data is in a spreadsheet, creating a table is as simple as selecting one of your cells, pressing Ctrl + T, and then hitting Enter.

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Is Your Backup Device AMAZING?

A techy colleague of mine was taking advantage of a rainy weekend to update his internal infrastructure. For the sake of our story, we’ll call him Bobby. Bobby was migrating his entire server over to brand new hardware on a new rack. Without getting too technical, his server contained several virtual servers running in tandem, controlling his overall network, storing his data, and running his line of business applications. In other words, it was critical to his business. If it were to go down, his employees would be nearly crippled.

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Why There Has Never Been a Better Time for Managed IT

IT Management Matters More Than Ever

From a certain point of view, businesses now find themselves in a unique position to restructure their operations. For instance, the COVID-19 pandemic has provided an inconvenient case study of sorts that shows a promising outlook on remote productivity.

It has also helped to shine the light on how impactful waste can be in poorly managed IT strategies. Without any engaged oversight, the heightened use of cloud services can lead to a few considerable issues, including

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How Well is Your Business Controlling Its Printing Costs?

The Cost-Per-Page Metric Is Crucial to Identify

Printing costs are typically tied up in ink/toner. That’s not the only cost, but unless you are using premium paper to print out sales and marketing reports or the company newsletter, it is the major one. For color printers, it’s an even larger expense since you typically need multiple toner cartridges to get the desired effect. This is why knowing what your organization is paying per page to print is so crucial. It’s a pretty straightforward equation.

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About Coleman Technologies

Coleman Technologies has been serving the British Columbia area since 1999, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

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Business technology can sometimes seem like a hedonic treadmill: you maintain a baseline level of operation with your IT, but it will inevitably fail, leaving you in the tough situation of having to replace it. Today, we want to help you get ahead of...

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