Coleman Technologies Blog

Coleman Technologies Blog

We can give your organization comprehensive IT services and 24/7/365 live support for a predictable monthly fee. Stop stressing about technology, and start focusing on growing your business.

What to Look for When Purchasing Workstations

Buying workstations isn’t like buying a new computer for yourself. First of all, it doesn’t have the same amount of joy attached, unless you get a really good deal on bulk machines. It still can be a good time, however. Let’s take a look at some of the basic considerations that you need to weigh when buying workstations for your company.

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How Companies Will Need IT as They Return to Workplaces

It’s true that there are a lot of businesses that rely on their workforce to show up every day. Many of these businesses were forced to shut down or operate at limited capacity during the pandemic but are just now getting up to speed. Outside of operations, there are a lot of administrative uses of technology, some of which involve protecting employee and customer information. Let’s get into some of the strategies that businesses can use to get the most out of their workforce at this time. 

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A Long Look at Compliance Concerns

Healthcare

We’ll start with healthcare, as it is the most prevalent. Healthcare data is protected, and that protection is regulated, and all for good reason. This information is the most personal information an individual has and it has no business being in possession of anyone but the provider, the insurer, and the patient. The most well-known regulation for healthcare in the United States is called the Health Insurance Portability and Accountability Act (HIPAA). It was developed to keep personal health data and personally identifiable information (PII) secure. This was necessary as there have been new systems implemented to transfer health and insurance information between healthcare providers and insurers. 

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Partition Your Network to Prioritize Network Resources

Let’s go over what this means, how you can go about doing so to your business’ benefit.

Your Wireless Network and its Bandwidth

When you sign on for Internet services from your service provider, you’re effectively subscribing to a preset amount of bandwidth—hopefully, enough for your staff to do everything they need to do. However, once some people start a few resource-intensive tasks, they could potentially pull network resources away from your other users… not the ideal situation.

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Both Backup and Disaster Recovery are Important

Protect Your Backup

Your business’ backup can be viewed as an insurance policy, but if it isn’t secured, it could be just another piece of a string of errors that takes your business down. In order for your backup to be a reliable contingency, you need to protect it. In order to do that, we suggest using the 3-2-1 rule as a base. That is: three copies of your data, with two being stored and attached to your network, and one saved offsite. 

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Tip of the Week: Simple Solutions to a Few Android Problems

Screen Rotating Too Much? Lock It in Place!

How often have you been in the middle of doing something, only to shift your phone’s position and have your screen switch orientation as it calibrates to what it assumes is what you are looking for? It doesn’t take long for this to get old, and quick.

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Simple Tasks to Improve Cybersecurity

Getting Employees to Identify Threats

The average employee comes to work and produces. This isn’t a problem until their lack of awareness of other matters hurts the company. Often met with “that isn’t my job”, it has to be explained that security concerns are a part of their job. Employees often can’t see how it is their responsibility, but since 90 percent of data breaches happen because of user negligence, it has to be explained that it could put the entire business in peril. Their cybersecurity efforts can literally save their jobs. 

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Alert: Update Windows Netlogon Remote Protocol Now, says Homeland Security

What’s the Exploit and Who Does It Affect?

The vulnerability in the CISA’s emergency directive affects all supported Windows Server operating systems. It’s been named Zerologon, and If left unpatched, it could allow an unauthenticated threat actor to gain access to a domain controller and completely compromise your network’s Active Directory services. The vulnerability gets its name because all the hacker has to do is send a series of Netlogon messages with the input fields filled with zeroes to gain access. 

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Are Developers Going to Eliminate the Password?

What Exactly is Passwordless Authentication?

Instead of using passwords, you would effectively verify your identity through alternative means such as a verification app, a predefined security token, or even biometric information. These forms of authentication aren’t exactly new--most smartphones have a biometric authentication system onboard--but now they are beginning to become the predominant way that IT administrators set up their authentication systems. 

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Gmail Templates Can Speed Up Your Communications

There are multiple add-ons and browser extensions available to help boost your email templates with more dynamic options, but today, we’ll be focusing on the baked-in capabilities that Gmail comes with.

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Tip of the Week: 2 Wi-Fi Tips for Your Home or Office

Strategic Placement

Wi-Fi depends on a couple of pieces of hardware and a couple of other factors. Firstly, ensure that your modem is connected correctly and that your router is connected securely to your modem. Nowadays, they are typically found in the same unit for home use. A key factor to setting up your router is that it has as few obstructions between devices as possible. Wi-Fi is just wireless radio waves, so ensuring it has a clear path will help the reliability of the signal that gets to your devices. 

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Include Your Staff in Your Security Strategies

Tesla’s Near-Sabotage

In August 2020, a Russian businessman was indicted on charges of conspiracy to intentionally cause damage to a protected computer after he attempted to recruit a current Tesla employee to install malicious software on the automaker’s Gigafactory network. 

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Evaluating the Security of Your Chrome Extensions

Let’s go over how you can review how much of your data these Chrome extensions can access, and how you can adjust these permissions more to your liking.

Fair warning: This will naturally require you to change a few settings, so don’t be afraid to reach out to your IT provider to confirm these changes are okay to make and for assistance in doing so.

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There’s Scheduling, and Then There’s SMART Scheduling

Understanding Smart Scheduling

These software solutions are commonly found in industries that are subject to a lot of outside influence and fluctuating demand due to a variety of factors, such as retail. Smart scheduling gives these businesses the capability to schedule their employees more effectively, using automation to simplify the process.

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Small Businesses Make Progress with Managed Services

What is it to be Proactive?

It’s all about preventing issues and risk. Being proactive is simply action taken after a risk assessment. Many times, risk is inherent, so being proactive is just managing situations to keep risk at bay. It goes without saying that taking proactive steps, especially in business, can be some of the most effective strategies to get ahead. Why is this? It comes down to time. 

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You Need to Be Asking These 4 Questions to Maximize Security

#1: Is security a priority when we build processes?

Your business has a way that it does what it does. Are those processes created with both physical security and cybersecurity in mind? The amount of threats your business is subject to is literally innumerable. Each day new threats are created and used to try and steal money and data from businesses just like yours. When building your business’ processes, the first consideration that isn’t “can I make money this way” has to be about how to secure your business from outside threats.

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How to Make the Most of Mobile Device Management

Let’s go over a few key practices to successfully using MDM to your business’ benefit.

What is Mobile Device Management?

Mobile device management is the application of software solutions that allow you to implement policies that control how users can access your business’ data. This enables your business to improve its data security while implementing a Bring Your Own Device policy.

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What’s Next for Microsoft Windows?

Windows 10

In Windows 10, Microsoft has built a complete and secure operating system. Users can do about anything they’d like inside of Windows 10. The platform was initially built to support three levels of devices, from smartphones to other mobile productivity machines, to your traditional productivity machines, your PCs. After Microsoft pulled the plug on their smartphone division, the subsequent changes they’ve made to the OS have been with the PC user in mind. 

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Downtime Leads to Negativity Across the Board

Downtime Hurts Productivity

If yours is like other businesses, you have a lot of different kinds of employees. Even your happiest employees get dejected when they can’t perform their normal job responsibilities. Some employees will take downtime as an excuse to put their feet up and collect their hourly pay, but most of your workers come to work to work and will grow impatient with large swaths of downtime. 

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Artificial Intelligence Will Be Assisting Cybercriminals

We aren’t alone in believing so, either. A recent study examined twenty such AI-integrating cybercrimes to see where the biggest threats would lie.  

Here, we’re looking at the results of this study to see what predictions can be made about the next 15 years where AI-enhanced crime is concerned. Here’s a sneak preview: Deepfakes (fake videos of celebrities and political figures) will be very believable, which is very bad.

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About Coleman Technologies

Coleman Technologies has been serving the British Columbia area since 1999, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

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Business technology can sometimes seem like a hedonic treadmill: you maintain a baseline level of operation with your IT, but it will inevitably fail, leaving you in the tough situation of having to replace it. Today, we want to help you get ahead of...

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