Coleman Technologies Blog

What Apps?
First, we’ll start with a complete list of the apps that had been infested with this nefarious code:

• Sparkle FlashLight
• Snake Attack
• Math Solver
• ShapeSorter
• Tak A Trip
• Magnifeye
• Join Up
• Zombie Killer
• Space Rocket
• Neon Pong
• Just Flashlight
• Table Soccer
• Cliff Diver
• Box Stack
• Jelly Slice
• AK Blackjack
• Color Tiles
• Animal Match
• Roulette Mania
• HexaFall
• HexaBlocks
• PairZap

What Did These Apps Do?
SophosLabs found a cache of apps that feature what they call “Andr/Clickr-ad” malware. These applications are engineered with maximum flexibility in mind. They could contact a common attacker-controller server to download what is called an ad-fraud module. It does this every 80 seconds. The malware simply opened a non-visible window and would repeatedly click on ads, making the network look like it was getting more traffic, fraudulently enhancing the developers’ revenue.

No specific ad network was specified by Sophos, but users who had downloaded these applications would see a decrease in the battery life and/or an increase in the amount of data their device would use. One strange part of this is that some of the ad traffic was able to identify itself as from coming from iPhones, despite this appearing on Android-only apps. They came from “Apple models ranging from iPhone 5 to 8 Plus and from 249 different forged models from 33 distinct brands of Android phones.” This ploy was used as a way to increase revenues further as some advertisers will pay a premium to get their ads onto Apple devices. iOS versions of the apps, largely by the same developers, didn’t have the malicious code integrated.

Download Legit Apps
How can you go about making sure that you aren’t part of this problem? Download legitimate applications. Some of the best ways to make sure the apps you are downloading are legit, include:

• Read a lot of reviews - Much of the information you will need to see the legitimacy of an application can be found in the review of the app in the store. If you make a point to read eight or more reviews, you will quickly get a good idea about how functional the application is.
• Check app permissions - Applications need permission from a user to use the core functions of the phone. If the application in question tends to need access to functions that it shouldn’t, you should be skeptical about the application.
• Check the terms and conditions - Most people don’t go through the terms and conditions of anything, let alone an application for their smartphone. Even if you do make a point to read them, the amount of legalese found is akin to a lullaby or a warm glass of milk. The problem for users is that there is a lot of good information about the applications, and specifically how it uses data. If you do set aside some time to read about it, check out some language that is relevant to the way you use the application.
• Research the developer - Nowadays, software development is filled with people that are looking to make a name for themselves. This type of ambition can lead to bad decision making. If you take some time to do some basic research about the developer of an app you have reason to question, you’ll likely find the truth of whether they can be trusted or not. If they want to be known, they likely promote their work via social media, so, start there.

Android has millions of legitimate applications on the Google Play Store, so worrying whether or not you’ve downloaded one that will put your data at risk shouldn’t be too worrisome as long as you stick to our best practices. To learn more about technology, security, and mobile strategies, call Coleman Technologies today at (604) 513-9428.

The Stakes Are High
A lost smartphone is something that needs to be taken seriously nowadays. Not only is it an expensive device to replace, its contents could be considered priceless. Anything you’ve accessed via that phone (potentially including your finances and social media) is then at risk. If this device was used for business purposes, your data could be at stake if your device was stolen - and, if you used it as a part of a two-factor authentication measure, there goes your access to your network.

Clearly, this wouldn’t be a good thing.

This is precisely why Android includes a feature to help you find a device, should it ever be lost.

Auto-Location
On your Android device, you need to work proactively and enable a few settings.

In your Settings, you should be able to find a Find My Device option. Make sure this is turned on. Your Location should be set to High accuracy. Finally, you will want to enable Google to Use Location History. While this will diminish your privacy from the eyes of Google, it will make your phone that much easier to find.

To locate your device, you’ll then need to access the same Google account that is used on the device in question from a web browser. Google is able to give you a general idea of where the device was last located on a map, and even what Wi-Fi networks it is connected to. The Find My Device application can do the same thing if you have access to a second device.

Find My Device also allows you to remotely lock your device and display a message to help anyone who might find it get it back to you. Once you’re in the vicinity of your device, you can also command your device to ring. This command will override the volume settings, increasing the chances of it being heard.

If you truly believe that your device has been stolen, there is also the nuclear option: remotely wiping the device via Find My Device.

Keep in mind, in order for these features to work, you absolutely have to enable them on your phone first. Otherwise, you’ll be out of luck if the device ever goes missing.

Act Fast
It is also important to remember that these features will only work as long as the phone is on. Sure, you could still check for its last known location in Find My Device, but there’s no guarantee that it will still be there.

Finally, if you truly believe that your device was stolen, contact the proper authorities and give them everything you know.

With any luck, you’ll be able to find your lost phone lickety-split. While you’re here, take a look at some of our other blogs, where you can find other handy tricks and useful information, courtesy of Coleman Technologies.

Wish One: Security Awareness
Some IT professionals feel like their job never ends, particularly in the realm of cybersecurity. They might feel that training employees to be aware of their actions is an uphill battle that just never stops. Increasing awareness of security is one of the key roles that an IT department plays for your organization, and if you can make their lives easier by shifting any of this responsibility from them, they’ll greatly thank you for it.

Wish Two: More of the Cloud
The cloud is a great way for organizations to get more out of their technology as it allows them to access services that might be exceptionally time-consuming to manage in-house. Saving this time is something that your IT department would relish, as they likely have their hands full with their current responsibilities. The cloud alleviates many of these pains, as it improves operations by enabling your business’ employees to access solutions on any device they want. The cloud gives your organization the opportunity to eliminate waste and deliver assets in a much more convenient and accessible way.

Wish Three: Improved Working Relationships
IT often has to deal with much more than just keeping your business running; it also involves communicating with other workers in your office. To put it in simple terms, the IT department is going to be on the receiving end of all your employees’ frustrations. You can give your IT the gift of a policy in which they must hear IT out. This gives them the ability to learn a little bit about the process, and it could potentially save several contacts with the IT department, meaning more time for them to spend on other initiatives. An outside perspective is helpful for helping people understand each other.

Does your business need the gift of managed IT? Coleman Technologies can help. To learn more, reach out to us at (604) 513-9428.

Many of the largest-growing smartphone manufacturers set their eyes on untapped markets in Africa, the Middle East, and southeast Asia. Regardless, the smartphone market has now showed negative growth for four consecutive fiscal quarters and the manufacturers are feeling the heat. The new flagships show off how the world’s most successful smartphone manufactures plan on altering their market’s forces. The new flagships include:

Apple iPhone XS Max
The world’s most profitable company’s newest flagship smartphone looks a lot like last year’s, but there are some major upgrades made to this year’s version that you may not be able to miss out on. The iPhone XS Max features Apple’s new A12 Bionic chip that improves device performance by 15 percent and a vastly-improved neural engine that accelerates machine learning on the device.

The newest iPhone has a 6.5-inch edge-to-edge display built on an aluminum chassis. The back of the device is all glass and comes with two separate 12-megapixel (MP) cameras. There is a single 7 MP camera on the front. The iPhone XS Max’s Battery is a 3,174 mAh that has an endurance rating at 78 hours. With a hefty price tag of $1099.99, consumers are paying a premium price for a premium device. It is available on all major carriers in Pace Gray, Silver, and Gold.

Specifications
Build - Stainless Steel with Glass Front/Back
Display - 6.5” Super AMOLED with ~458 ppi
Chipset - Apple A12 Bionic
Memory - 4GB RAM
Storage - 64/256/512 GB
Software - iOS 12/iOS 12.1
Cameras - 12 MP (26mm); 12 MP (52mm) with 2x optical zoom and optical image stabilization; 7 MP front-facing
Battery - 3,174 mAh (78 hours)
Additional Features - Face ID

LG V40 ThinQ
The newest LG flagship, the V40 ThinQ builds on what was LG’s best-reviewed smartphone to date: the LG V30. The V40 ThinQ offers users a 6.4-inch display that is inline with the other devices on this list. Their OLED display sets the standard for any LG-manufactured device and the build quality, a problem LG has had over the years, is premium.

One of the major upgrades of the LG V40 ThinQ is its camera setup. The device comes with two 12-megapixel cameras (one wide angle and one telephoto), as well as a 16 MP ultra-wide-angle lens. The camera app features a ‘triple-preview” that does exactly that: provides an active look through all three lenses so the user can choose which one works best. At $900, it is at least a hundred dollars cheaper than the Samsung or Apple flagship. It is available on all major carriers and can be had in New Platinum Gray, Carmine Red, New Aurora Black, and New Moroccan Blue.

Specifications
Build - Aluminum with Glass Front/Back
Display - 6.4” P-OLED with ~537 ppi
Chipset - Qualcomm Snapdragon 845
Memory - 6 GB RAM
Storage - 64/128GB, microSD up to 512GB
Software - Android 8.1 Oreo
Cameras - 12 MP (27mm) optical image stabilization; 12 MP (52mm) with 2x optical zoom and optical image stabilization; 16 MP (16mm); 8 MP (26mm) and 5 MP (21mm) front-facing.
Battery - 3,300 mAh (64 hours)
Additional Features - Rear-mounted fingerprint scanner

Samsung Galaxy Note 9
Samsung has been making upper-crust mobile devices for much of the past decade, and the Galaxy Note 9 is no different. The Note 9 is made from aluminum and a whole lot of glass, Gorilla Glass 5 to be specific. On board it has a Qualcomm Snapdragon 845 and up to eight gigs of RAM and 512GB of storage space. There are many Ultrabooks that don’t have those specs.

Running on Android 8.1 Oreo, the Note 9 features two 12 MP camera lenses and an 8 MP front-facing camera. With a 4,000 mAh battery, the Note 9 seems to outpace the rest of this year’s devices in battery life and sustainability. With available colors including Metallic Copper, Lavender Purple, Midnight Black, Ocean Blue and Pure White; and, availability on all major carriers, the Note 9 can be found for $1000.

Specifications
Build - Aluminum with Glass Front/Back
Display - 6.4” Super AMOLED with ~516 ppi
Chipset - Qualcomm Snapdragon 845
Memory - 6 or 8 GB of RAM
Storage - 128 or 512 GB of onboard storage and microSD up to 512 GB
Software - Android 8.1 Oreo
Cameras - 12 MP (26mm); 12 MP (52mm) with 2x optical zoom; optical image stabilization; 8 MP front-facing
Battery - 4,000 mAh (97 hours)
Additional Features - Samsung S Pen, rear-mounted fingerprint scanner, iris scanner.

Huawei Mate 20 Pro
Huawei isn’t the type of manufacturer that is typically on a list like this. This is because the company has run into hot water with some in the west who believe that the stake that the Chinese government has in the company is a security threat to users. Whether you believe that or not, Huawei sure has made an impressive phone with the Mate 20 Pro.

Created with a Kirin 980 octa-core processor that comes in at seven nanometers, Huawei has built the Mate 20 Pro with a 6.4-inch AMOLED display, 6/8 GB of RAM and 128/256 GB of storage space. The 4,200 battery provides some of the strongest high-usage results of any manufacturer, but like the LG V40 ThinkQ, it comes with three rear-facing cameras. One is a powerful 40 MP fixed wide-angle lens, another is a 20 MP ultra-wide-angle lens, and the other is an eight MP telephoto lens with a 5x optical zoom. It’s also the first device from a major manufacturer to have an in-display fingerprint reader. It may be difficult to find in the U.S., but for those who can, it comes in Emerald Green, Midnight Blue, Twilight, Pink Gold, and Black, and can be had for a hefty lot of $1,100.

Specifications
Build - Aluminum frame with Glass Front/Back
Display - 6.4” AMOLED with ~538 ppi
Chipset - HiSilicon Kirin 980
Memory - 6/8GB RAM
Storage - 128/256GB with Nano Memory slot up to 256GB
Software - Android 9.0 Pie, Huawei UI
Cameras - 40 MP (27mm); 20 MP (16mm); 8 MP (80mm) with 5x optical zoom and optical image stabilization. Front facing 24 MP.
Battery - 4,200 mAh (85 hours)
Additional Features - Face ID, In-display fingerprint scanner, Qi wireless charging broadcasting, 40-Watt fast charging

Google Pixel 3 XL
The Pixel 3 XL has a crystal clear, OLED display that comes in at 6.3-inches. Currently, the Pixel 3 XL runs Android’s newest OS, 9.0 Pie. The Pixel 3 XL picks up where the Pixel 2 XL left off in terms of camera functionality. Largely lauded as the best camera on any smartphone, the Pixel 3 XL is great for content creators and consumers, alike.

The Pixel 3 XL is available in White, Black, and Not Pink; and has a few neat features that aren’t found on many other phones. With a price tag that is at least $100 less than its direct competitors it will be a popular choice for the next year.

Specifications
Build - Aluminum with Glass Front/Back
Display - 6.3” P-OLED with ~523 ppi
Chipset - Qualcomm Snapdragon 845
Memory - 4GB RAM
Storage - 64/128GB
Software - Android 9.0 Pie
Cameras - 12.2 MP (28mm) with optical image stabilization
Battery - 3,430 mAh (69 hours)
Additional Features - Rear-mounted fingerprint scanner, squeeze to call Google Assistant, Call screen feature, Flip to quiet notifications

Smartphones continue to be a major part of people’s lives. As long as that continues, expect manufacturers to keep improving their best devices every year. What smartphone do you use? Would you consider getting one of these flagship devices? Leave your thoughts in the comments.

Tip #1: No Fear
Sometimes technology can be a tad bit intimidating, especially when people are expecting you to quickly grasp a concept with little-to-no experience. The best thing you can do is not be afraid of screwing up. After all, there aren’t many actions you can take with a computer that will break the machine, the applications you are using, or the file you are working on. If you don’t have much experience with the computer and you want to learn anything from this blog today, learn that Ctrl+Z will undo. Having a good understanding that Ctrl+Z will undo your last action in almost every application you are going to use should give you the confidence you need to stop worrying about possible failure.

Tip #2: Liberally Use Search Engines
For the computer novice, it can sometimes be intimidating to try to find applications and files within an operating system. No matter what problems you come across, keep in mind that the Internet is the world’s greatest troubleshooting guide, and you only need to know how to open your browser to get at it (on modern machines, you may not need even that). Once you have your browser open, simply type your search query in the address bar. It will return results. You may have to dig through the results, or alter your search perimeters slightly, but you will be able to find the answers to the problems you are having with the help of a search engine.

Tip #3: Learn Keyboard Shortcuts
This is typically for speed. If you can quickly learn a few basic shortcuts, you will enhance your ability to control your computer tenfold. Here are a few suggestions to get you started:

• Ctrl+A - Select all
• Ctrl+C - Copy selected content
• Ctrl+X - Cut selected content`
• Ctrl+Z - Undo (Seriously, this one is crucial.)
• Ctrl+Y - Redo

There are many more depending on the application you are working in. Most applications will provide their shortcuts under their Help menu. Learning these will quickly make you a much more proficient user.

Tip #4: Find Your Comfort Zone
When Michael Jordan first picked up a basketball, he wasn’t a natural, so how can anyone expect to use something as complex as a computer proficiently right off the bat? If you are a new user, or just someone that isn’t proficient with a computer yet, stick to what you know. If you have a series of applications you feel some level of skillfulness with, stick to them. While our first tip suggests that you shouldn’t have fear, that mainly pertains to navigating your way around a computer, not the frustration a user can build when they continuously make mistakes. If you want to enjoy your time on the computer, stick to the applications you know, and you will have a good time.

We want everyone to remember that there was a time when we were all new to the computer; and, since computer skills are now an expectation of almost any career path (not to mention a major form of communication), learning your way around a computer will improve your standard of living. Do you have any other tips you could suggest to new users to keep them engaged and improving? Leave them in the comments section below.