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Coleman Technologies Blog

We can give your organization comprehensive IT services and 24/7/365 live support for a predictable monthly fee. Stop stressing about technology, and start focusing on growing your business.

Outsourcing IT Services In Langley BC

Outsourcing IT Services In Langley BC

You've probably noticed this worrying trend; hotels, restaurants, manufacturing plants, service providers, businesses of all kinds, etc., struggle to find suitable employees. Strolling up and about the streets, it's unsurprising to come across "We're Hiring" signs as companies across virtually all industries grapple with filling their labour shortages.


And perhaps one of the most affected industries by this shortage of skilled professionals is the IT sector. Technology-dependent organizations, large and small alike, are struggling to find qualified people to satisfy their IT needs. Deficiencies exist in all IT disciplines such as networking, cybersecurity, programming, and more.


Thankfully, this is where we come in handy! If you're having difficulties filling that job vacancy for a help desk professional or senior network administrator, we can help! We offer a wide range of services, from part-time or fractional services right up to the full-time placement of system engineers and other technology experts.


As your managed IT services provider, we're here to fill the gap and work with you to ensure you have the IT services and skills your organization needs. So don't hesitate to reach out to us anytime, and let us figure the perfect solution to help fulfill your IT business needs!

What are the Benefits of Outsourcing IT Services?

Outsourcing critical IT functions to a reliable managed service provider can cause instant benefits to your organization. We're talking about lowered costs, access to highly trained professionals with rare skills, solved capacity issues, leveled playing field, and many more. Let's take a closer look:

 

Reduced IT and Labour Costs
As a results-driven business, you'd agree that the no.1 goal is to reduce costs and increase productivity to maximize returns, right? Well, outsourcing IT services helps you achieve that milestone trouble-free. How so? For starters, it converts fixed costs into variable costs, enabling you to budget effectively. Put otherwise; you only pay for what you use when you require it.


Furthermore, outsourcing helps reduce labour costs in that hiring and training a full-time IT staff is super expensive. And short-term employees don't always match expectations. But by outsourcing your IT functions, you're dealing with highly experienced personnel, and you don't carry the financial burden of training, sick leave, insurance, benefits, etc.

 

Access to Highly Trained Experts with Rare Skills 
You may have one of the most talented in-house IT teams, but the fact remains, they can't be experts in every technology field. As your organization (or the market you operate in) expands, you may need to take on new projects that your in-house team has never done before.


Good news: you don't have to alter your budget to retrain your current employees to match the skills required for the upcoming project. Instead, you can simply partner with a reliable managed services company to access all the skilled resources at a fraction of the cost. Even better, the outsourced team will be equipping your in-house team with the necessary skills cost-free as they work collaboratively on the project.

 

No More Capacity Issues
Did you know that there's a global talent shortage of around 40 million skilled IT workers? If left unattended, companies risk losing a whopping $8.4 trillion in untapped opportunities by 2030. That's why reliable managed IT services providers like Coleman Technologies have offered to bridge the skills gap by providing first-class technology services and support to businesses struggling to find qualified personnel.


Such IT services as help desk operation, network administration, project management, data analytics, etc., are high on-demand. But unfortunately, there are not so many great people to fill them. So the solution lies in outsourcing; it gives you access to a large talent pool, and it doesn't matter where your office is.

 

Leveled Playing Field
For so long, large corporates and multinationals have always had the upper hand against small organizations because they can afford to build and maintain an in-house IT centre and poach the best talents. But guess what? The tides are changing!


Thanks to outsourced IT services, small businesses can seem "big" by accessing the same technology resources and expertise reserved for large companies. A reliable managed IT services company in Langley, BC, can help provide the economies of scale and cost structure that give your organization a competitive advantage.

Five Things to Look for in a Competent Managed Service Provider

OK, so you've discovered the top benefits of outsourcing your IT functions to a managed service provider. But does that guarantee that any provider would easily match or exceed your expectations? You wish! Here are the five factors that you must ascertain before partnering with an outsourced IT firm:

 

Availability 
Your business doors may not be open 24 hours, but your computer network needs to remain active, and so does your IT team. When on the market for a managed services provider, you must confirm that the firm under consideration is available 24/7/365, as your organization depends on it for security, safety, and operational efficiency.

 

Fast Response Time
It is one thing to be available 24/7, but quick response time is the absolute deal-maker. Imagine suffering a devastating server crash at the peak business hour, but your IT provider is nowhere to be found. To avoid such inconveniences, be sure to work with a firm that doesn't forward calls to a call centre, i.e., they should always respond quickly and in person to your IT needs and challenges.

 

Third-Party Vendor Connections
When on the lookout for an outsourced IT services firm, make sure you check the kinds of third-party vendors they partner with and whether they're familiar with the tools you use. Working with a well-connected IT firm saves you the time and inconvenience of tracking down and dealing with multiple vendors for your business-specific services and support.

 

Proactive Maintenance
Most small and mid-size businesses make the mistake of waiting until a breakdown occurs before grappling with fixing the issue. This is extremely dangerous, as it can hurt business continuity and revenue flow. Thankfully, a managed service provider proactively monitors your systems and runs updates, detecting and mitigating IT issues before they come to light.

 

On-Site Maintenance and Support
As much as your outsourced IT services provider primarily works remotely, you should ensure they'll be available to provide on-site support on an on-need basis. That means working with a local firm that won't take long to reach your premises when the need arises. For instance, if you're a Langley, BC business, there's no need to go for an Ontario provider when you can easily outsource your IT services to a competent local firm.

Coleman Technologies is Your No.1 Rated Outsourced IT Services Firm in Langley, BC!

Have you been looking for a top-class local firm to outsource your IT functions to without success? If so, your misery ends here! Coleman Technologies provides IT services and support to goal-focused organizations that need information technology to support their business activities. We offer a wide range of services, including but not limited to IT consulting, remote monitoring & maintenance, network security, cloud computing, 24/7 help desk, and many more.


So what are you waiting for? Contact us online today or call us directly via (604) 513-9428, and let us take care of all your IT needs as you focus on more business-centric responsibilities!

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About Coleman Technologies

Coleman Technologies has been serving the British Columbia area since 1999, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

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20178 96 Avenue, C400
Langley, British Columbia V1M 0B2

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(604) 513-9428

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