It’s easy to let issues with your technology cause productivity to crash and burn, especially when you’re in the thick of a major project or a complex task. Frustration is all too common in the office, especially where technology is concerned, but it doesn’t have to ruin your day or kill your productivity. Today, we want to discuss how maintaining your composure is the best way to address these issues.
Take a Step Back and Breathe
It’s hard to think clearly when you’re frustrated. Every decision becomes just a little bit harder, and when you’re not thinking clearly, you’re more likely to make mistakes. According to the Journal of Experimental Psychology, high-stress situations can affect working memory and decision-making skills in a negative way. The next time your computer experiences a technological issue, take a step back and count to ten before making an impulsive decision.
Diagnose the Issue
Now that you’ve taken a moment to think, you’ll be in a better position to make a sound decision about what to do next. The next step is to collect information on what went wrong, such as error messages, actions you took just before the problem (like installing new software or patches), and so on. These details will help you figure out the next step, and they will be especially important when troubleshooting the issue with IT. Remember, problems with your technology are rarely as dramatic as they seem, and more often than not, they have simple solutions.
Call in Backup
If you can’t figure out the problem on your own, know that it’s absolutely okay to reach out to your IT resource, like an internal IT department or the technicians at Coleman Technologies. We specialize in providing proactive business technology support that makes detecting issues easier than ever and keeps them from escalating into serious problems. This is to keep your business from experiencing issues in the first place, so you can focus on daily operations and running your business.
Entrust Your IT to Coleman Technologies
Of course, we do a lot more than simple proactive managed IT; we also handle cybersecurity, IT management and maintenance, data backup and disaster recovery, solutions implementation for hardware and software, artificial intelligence integration, and so on. All of it can streamline your processes and make your business more effective.
Remember, the last thing you want to do when you experience technology issues is to get frustrated, throw in the towel, or make an impulsive decision that only makes things worse. Instead, pick up the phone and contact Coleman Technologies. We’ll help you navigate the issue and resolve it so you can get back to business.
To get started with proactive managed IT, call us today at (604) 513-9428.
