Website Accessibility

Coleman Technologies is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Coleman Technologies website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional Accessibility Considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: Images of text are only used for decorative purposes. Re-authentication, after a session expires, does not cause loss of data. Some videos have sign language interpretation.

Feedback

We welcome your feedback on the accessibility of Coleman Technologies website. Please let us know if you encounter accessibility barriers on Coleman Technologies website:

Phone: (604) 513-9428
Postal address:
20178 96 Avenue, C400
Langley, British Columbia V1M 0B2

Office Hours: 8:00 am – 5:30 pm Monday through Friday Central Time.

24-hour, evening, and weekend support available by calling the numbers listed above.

Technical Specifications

Accessibility of Coleman Technologies website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • WAI-ARIA
  • Javascript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations And Alternatives

Despite our best efforts to ensure accessibility of Coleman Technologies website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Coleman Technologies website:

  • Comments from users: uploaded images may not have text alternatives because we cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 10 business days. Please contact [email protected] if you encounter an issue.
  • Archived documents: might not work with current assistive technologies because they use outdated technologies that do not support accessibility. We convert documents to new formats upon request within 3 business days. Please contact [email protected] for support.

Formal approval of this accessibility statement is approved by Coleman Technologies.

Formal Complaints

We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days. You are entitled to escalate a complaint to the national authority, should you be dissatisfied with our response to you.

About Coleman Technologies

Coleman Technologies has been serving the British Columbia area since 1999, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

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Contact Us

20178 96 Avenue, C400
Langley, British Columbia V1M 0B2

Mon to Fri 7:00am to 5:00pm

[email protected]

(604) 513-9428

Coleman Technologies Awards & Memberships

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