--- title: "How to Solve Procedural Problems in Your Business - Blogs on IT Support and Cybersecurity for Small Business" description: "Structured problem solving can be a great help when trying to improve and optimize your business’ processes. Learn how it works." url: "https://colemantechnologies.com/blog/how-to-solve-procedural-problems-in-your-business" date: "2026-06-07T05:53:53+00:00" language: "en-GB" --- ## Blogs on IT Support and Cybersecurity for Small Business Insights on cybersecurity, AI, and IT strategy to help business leaders reduce risk, improve performance, and make better technology decisions. [ Categories ](https://colemantechnologies.com/blog/categories "Categories") [ Tags ](https://colemantechnologies.com/blog/tags "Tags") [ Categories: All Categories ](https://colemantechnologies.com/javascript:void(0); "Categories") Search...Suggested keywords [ x ](https://colemantechnologies.com/javascript:void(0);) # How to Solve Procedural Problems in Your Business [Coleman Technologies Blog](https://colemantechnologies.com/blog/categories/blog) [Best practices](https://colemantechnologies.com/blog/categories/best-practices) [Coleman Technologies Admin](https://colemantechnologies.com/blog/blogger/darren-coleman) Friday, 10 February 2023 [ ![How to Solve Procedural Problems in Your Business](//colemantechnologies.com/images/easyblog_shared/February_2023/2-10-23/b2ap3_large_problemSolving_105646178_400.jpg) ](//colemantechnologies.com/images/easyblog_shared/February_2023/2-10-23/problemSolving_105646178_400.jpg "How to Solve Procedural Problems in Your Business") For all the benefits that remote work offers, it does come with some challenges. Fortunately, there are different strategies that can be applied to help overcome them. Let’s break down something called structured problem solving, and how equipping your team members appropriately can help you with it. ## What is Structured Problem-Solving? Many business problems can seem large and unassailable—but I know I don’t need to tell you this. However, when something becomes so nebulous that it doesn’t seem to be approachable, it can be paralyzing. Again, you quite probably already know this. Structured problem-solving is a technique that can help you address these issues. Basically, by dividing the massive problem into its core parts, it makes a complex conundrum far simpler to handle in a sustainable way. One widely-implemented method to help improve existing processes is known as DMAIC—short for *Define, Measure, Analyze, Improve, and Control*. This is a solid approach to take when problems are, as we’ve said, complex. ### How Does DMAIC Work? - **Define** which process it is that you are experiencing issues with, where your opportunities for improvement lie, and what goals you want to reach. - **Measure** how well your process is performing. - **Analyze** the process to identify where the shortcomings are. - **Improve** upon the shortcomings by resolving what causes them. - **Control** the newly devised process to ensure performance is maintained. That’s pretty much it—and by applying this process to each variable, structured problem-solving can more or less be used to optimize any business process that you carry out. ## One of Remote Work’s Biggest Problems: Communication It’s not a secret that there’s a divide, both literal and figurative, between your in-house employees and those that are working remotely. When in the office, communications are almost laughably easy. Businesses will have multiple communication tools available, sure, but there’s also the fact that if two people in the office really needed to communicate, they could also just step aside and have a conversation. Your remote employees don’t have that luxury. This creates an issue. So, following DMARC in this case, we can define the problem as the lack of communication that is shared between your employees. Likewise, we can define our goal as improving communication practices between employees in different locations. From there, we can measure how frequently your employees are communicating amongst the office as compared to in-house and remote. Next, we should analyze where exactly this process—in this case, workplace communication—is failing. Are your employees up to speed on the tools available to them? Have you expressed the importance of maintaining communication between all coworkers, not just the ones in the office? Once we’ve compiled this information, we come up with how to solve our challenges and put efforts in place to do so. Let’s say that we elect to hold training sessions to better introduce the team to the tools at their disposal, so there’s no longer ignorance to blame for a lack of communication. Our job is not done, however, as we then need to maintain some control over this revised process. Perhaps we then implement regular refresher training sessions to reinforce these behaviors over time…and that may or may not be enough to solve the communication issues. If so, great, and if not, the process repeats. ### We Can Help Solve Problems on Your Behalf There are bound to be enough issues in your business—in any business—for you to solve that removing any from your purview is sure to be beneficial. Working with us will remove your IT from the list of things you need to worry about, whether or not your team is working in-house, remotely, or a blend of the two. Give us a call at PHONENUMBER to learn more about what we can do to simplify your daily processes through improved IT. [ ](https://colemantechnologies.com/javascript:void(0);) [ ](https://colemantechnologies.com/javascript:void(0);) [ ](https://colemantechnologies.com/javascript:void(0);) Tags: [Productivity](https://colemantechnologies.com/blog/tags/productivity-1) [Business](https://colemantechnologies.com/blog/tags/business) [Workplace Strategy](https://colemantechnologies.com/blog/tags/workplace-strategy) [×](https://colemantechnologies.com/javascript:void(0);) Stay Informed When you subscribe to the blog, we will send you an e-mail when there are new updates on the site so you wouldn't miss them. Your Name E-mail Address [ Stop Worrying About IT and Have Your Business Rema... ](https://colemantechnologies.com/blog/stop-worrying-about-it-and-have-your-business-remain-secure-and-productive) [ Password Managers Have Built-In Value ](https://colemantechnologies.com/blog/password-managers-have-built-in-value) About the author [ ![Coleman Technologies Admin](https://colemantechnologies.com/media/com_easyblog/images/avatars/author.png) ](https://colemantechnologies.com/blog/blogger/darren-coleman) [Coleman Technologies Admin](https://colemantechnologies.com/blog/blogger/darren-coleman) [ ](https://colemantechnologies.com/blog/blogger/darren-coleman) Author's recent posts [More posts from author](https://colemantechnologies.com/blog/blogger/darren-coleman) [ Tuesday, 05 May 2026 Darren Coleman Featured in Boss Today on AI Literacy and Human Judgment ](https://colemantechnologies.com/blog/darren-coleman-bosstoday-ai-literacy) [ Monday, 06 April 2026 How Cloud IT Services Are Transforming Business Continuity ](https://colemantechnologies.com/blog/how-cloud-it-services-are-transforming-business-continuity) [ Monday, 06 April 2026 Darren Coleman Featured in USAWire on Why Businesses Need an AI Strategy ](https://colemantechnologies.com/news-a-events/darren-coleman-usawire-ai-strategy) ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://colemantechnologies.com" }, { "@type": "ListItem", "position": 2, "name": "Blog", "item": "https://colemantechnologies.com/blog" }, { "@type": "ListItem", "position": 3, "name": "Coleman Technologies Admin", "item": "https://colemantechnologies.com/blog/blogger/darren-coleman" }, { "@type": "ListItem", "position": 4, "name": "How to Solve Procedural Problems in Your Business", "item": "https://colemantechnologies.com/blog/how-to-solve-procedural-problems-in-your-business" } ] } ```